1. Collection of Personally Identifiable Information and other Information
When you register and use our App, you provide us with certain personal information, which includes your name, address, email address, telephone number, age, user name, password, and any and all other registration information that may be requested while any user visits the App (“Personal Information”). Personal Information includes any and all information received by us from you, whether such information is received by you, whether such information is received by email, online forms, telephone, facsimile, mail or otherwise. We collect and store the Personal Information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience and to help resolve disputes and troubleshoot problems. This also allows us to provide services and features that most likely meet your needs and to improve our App to make your experience safer and easier. We also use such Personal Information to inform you about updates on products, services; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In general, you can use certain features of the App without telling us who you are or revealing any Personal Information about yourself. Once you give us your Personal Information, you are not anonymous to us. When you download the App, we collect device related information pertaining to your mobile phone including, but not limited to, the type of mobile device you use, your mobile device's unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use (“Automatically Collected Information”).
To fully use our App, you will need to register using our online registration form by filling in Personal Information as indicated on the forms. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by using not to use a particular service or feature on the App. The identification of the IP address helps diagnose problems with our server, to administer our App and to gather broad demographic information. The Personal Information you provide is used for such purposes as allowing you to set up an account (“Account”) and profile that can be used to provide a safe, efficient, smooth and customized experience, provide services and features that most likely meet your needs, and customize our App to make your experience safer and easier. Your Account Personal Information is protected by a password for your privacy and security. You need to prevent unauthorized access to your Account and Personal Information by selecting and protecting your password appropriately. We endeavor to safeguard user information to ensure that user Account information is kept private. However, we cannot guarantee the security of user Account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
We may also automatically track certain information about you based upon your usage of our App. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the products and pages you have viewed on the App, your mobile phone information, and your IP address. We also use this information to send you offers on the interests expressed by you previously.
We collect data about your usage on the App to also help analyse our page flow, measure promotional effectiveness and promote trust and safety. The analysis of this data can also help us provide information that is targeted to your interests. If you choose to buy on the App, we collect information about your buying behavior.
When you visit the App, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location a map with promotional materials. We will not share your current location with other users or partners.
Additionally, you may encounter similar data collection devices on certain pages of the App that are placed by third parties. We do not control the use of such devices by third parties.
If you transact with us, we collect some additional information, such as billing address, and/ or other payment instrument details and tracking information.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect the information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. The user acknowledges that all discussion for ratings, comments, chat rooms and/or other message or communication facilities (collectively “Communities”) are public and not private communications, and that, therefore, others may read the user’s communications without the user’s knowledge. Rootalpha Technologies does not control or endorse the content, message or information found in any Community, and, therefore, Rootalpha Technologies specifically disclaims any liability concerning the Communities and any actions resulting from the user’s participation in any Community, including any objectionable content. If particular web pages permit the submission of communications that will be treated by Rootalpha Technologies as confidential, that fact will be stated on those pages. By posting comments, messages or information on the App, user grants Rootalpha Technologies the right to use such comments, messages or information for promotions, advertising, market research or any other lawful purpose.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the App, we may collect such information in a file specific to you.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like pin code, age, or income level). We use this data to tailor your experience of our App, providing you with content that we think you might be interested in and to display content according to your preferences.
2. Sharing/disclosure of Personal Information
We may also share your Personal Information to deliver information to you that, in some cases, are targeted to your interests, such as new services, rewards and promotions. and to facilitate joint or co-branded services requested by you. The following are some circumstances under which and people with whom we would share your information from time-to-time:
(i) to trusted partners who work on behalf of or with us under confidentiality agreements. These entities may use your Personal Information to help us communicate with you about offers from us and our marketing partners;
(ii) to other corporate entities and affiliates/ business affiliates to help, detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity;
(iii) to respond to summons, subpoenas, court orders, or other legal process, or to establish or exercise our legal rights or defend against legal claims;
(vii) to Government Agencies mandated under the law to obtain information including sensitive personal data or information for the purpose of verification of identity. The Government Agency shall send a request in writing to us stating clearly the purpose of seeking such information.
3. Commercial use of Personal Information collected
We take all steps reasonably necessary to protect against the unauthorized access, use, alteration, disclosure or destruction of Personal Information. Any Personal Information that we collect and store is protected using appropriate means, and although we are committed to preventing others from unauthorized access to the Personal Information you provide to us, we will not be held responsible for any unauthorized access by third parties.
4. Access or change your Personal Information
You may review, correct, update or change your Account information at any time. To protect your privacy and security, we will verify your identity before granting access or making changes to your Personal Information. Your user ID and password are required in order to access your Account.
5. Links to other sites
6. Security Precautions
Our App has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your Personal Information is in our possession we adhere to strict security
guidelines protecting it against unauthorized access. We endeavor to provide reasonable security for information we process and maintain, however we do not guarantee that such security system can prevent all potential security breaches.
Subject to our policy regarding collection of data under any Roovx identifier we provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up the account. You can stop all collection of information by the App easily by uninstalling the App. You may use the standard uninstall process as may be available as part of your mobile device or via the App. You also have the option to opt out of providing us with any Personal Information, if you choose not to.
8. Advertisements on Roovx
We may use third-party advertising companies to serve ads when you use our App. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other Apps or websites in order to provide advertisements about goods and services of interest to you.
Further, if you explicitly agree to share your information with such third-party advertising companies who advertise on Roovx, we shall share your name, contact or such other information with third parties.
When you install the app, Roovx reserves the right to collect the list of apps installed on your phone or such other information available on your phone and use or share such information with third party.
To download or use our App, user will be required to have Internet 2G/3G service/ Wi-Fi Service, then the usage costs incurred for availing that service will solely be borne by the user, Rootalpha Technologies will not be responsible for the same.
Rootalpha Technologies does not own the legality off the content and does not promote the content that is restricted by the law of land, or which is not suitable for the person according to the Age.
Any illegal Content displayed on our App is solely for serving the content and we do not own/or encourage the same.
11. Data Retention Policy, Managing Your Information, Loss of data
We will retain User provided data for as long as you use the App and for a reasonable time thereafter. Please note that some or all of the User Provided Data may be required in order for the App to function properly. If you wish to stop us from collecting any Personal information or other data, you may uninstall the App.
Rootalpha Technologies will not be responsible for any loss of your internal storage/user data that might be damaged due to usage of the App.
12. Your Consent
14. Governing law and dispute resolution
15. Contacting Rootalpha Technologies